You can access your ticket by logging in to your moshtix account used for the purchase and select Show My Ticket for the relevant event. You then have the option to resend them to an email.
You can then print your ticket or display them on your smart phone for scanning. Please note do not take a screenshot of your ticket, this will diminish the barcode and will not scan into the event.
If you have not received your ticket via email it could be to do with your email filter. This means the email may be sent to your junk or spam, or even be blocked completely. If moshtix is not set up as a registered sender you may not be receiving our emails..
Also, due to recent update of gmail, your tickets have been delivered to your Promotions folder, rather than your inbox. To access your tickets, please click on the Promotions tab, then move your confirmation/invoice email from moshtix (with your tickets attached) to your inbox. This will ensure that future emails form us are received efficiently. Please note, you may not be able to view your promotions folder on some mobile devices, therefore you may need to check this on a desktop computer. Otherwise, if you’re still unable to locate your tickets, simply log in to your moshtix account to resend copy.