Submit a help request via tixsupport.moshtix.com.au with the details of the correction you'd like to make. Include as much information about your order as possible, including your username, order ID number and correct details and clearly request the change you'd like made. Please note this is only for minor corrections - misspelt names or slightly incorrect dates of birth. It does not refer to changing full names and/or date of birth details of a ticket.
Articles in this section
- How do I update my moshtix email address?
- How do I apply to have my food truck/stall at Splendour?
- Can I get a refund?
- Fence jumpers
- Are wristbands exchangeable?
- What if I think someone has a copy of my ticket?
- What if I lose my ID before the festival?
- What do I do if i've made a spelling mistake on my ticket?
- Are event and camping tickets separate tickets?